Navigate the NDIS with expert Plan Management.

Lotus Assist is a boutique service specialising in early intervention and tailored NDIS Plan Management, with a personal touch.

We’ve been where you are.

Having our own family in the NDIS, we prioritise genuine support and care.

24-48hr invoice turnaround.

Prompt payment for you and your providers.

Get the most out of your NDIS plan.

We’ll handle the admin. You focus on what really matters.

We take care of managing payments, claims, and admin related to your NDIS funding so you can focus on what matters most: finding the best support and reaching your goals.

NDIS experts.

With our in-depth knowledge of NDIS regulations and pricing, we help you understand your options so you can get the most from your funding.

A personal touch.

Our personal experience having loved ones in the NDIS, paired with our professional insights, perfectly places us to help you navigate it with ease.

Communication is key.

There’s nothing more frustrating than having to chase down updates on what’s happening with your budget. We respond quickly and always keep you in the loop.

Your needs come first.

You choose how we process invoices, how we communicate, and how regularly we check in with you. It’s your journey, we’re simply here to help.

Family focused. Purpose driven.

Our family’s deep connection to the NDIS fuels our commitment to helping you bloom. Guiding the management of your NDIS budget, so you can rise and thrive. We focus on early intervention and personalised plan management, ensuring greater choice and control for you or those in your care.

More ways to bloom with Lotus Assist.

There’s more than one way to effectively support you. So we offer a diverse range of other tailored services, should you need them.

Support Coordination.

Our extensive experience with the NDIS, professionally and personally, means we understand the challenges and complexities you face. We’ll connect you to the right supports and services to help you achieve your goals.

Psychosocial Recovery.

Get support for psychosocial disability from a recovery coach who’ll help you manage complex challenges in day-to-day life. We’ll connect you with a coach who has specialist skills in psychosocial recovery, mental health, and service navigation as part of your NDIS plan.

Life Development Skills.

Get support for things like accommodation, transport, community participation, budgeting, meal preparation, and other daily tasks. As well as access to Allied Health professionals providing mental health support.

Testimonials

Vanessa Campbell
Vanessa Campbell
2024-02-05
Professional & efficient business to deal with. Look forward to continuing to do business with you & support your wonderful company.
Ryan Vest
Ryan Vest
2024-02-05
Professional and attentive. I would recommend.
Glenn Mason
Glenn Mason
2024-01-10
Easy to deal with and good communications. Quick payments.
Jade Wells
Jade Wells
2023-12-31
Super easy and great customer service, always replying in a timely matter!
Taylor Kemp
Taylor Kemp
2023-11-21
Lotus are awesome to work with! They have a great processing time and are lovely to communicate with. It is nice to support another small business who has their heart in their work!
Heidi Leczkowski
Heidi Leczkowski
2023-11-16
Awesome company to work with , very prompt turn around of invoices , helpful friendly staff . Above average customer service . Would absolutely recommend utilising this service to others in the industry
Jenni Sun
Jenni Sun
2023-11-14
The team at Lotus Assist, are very approachable and they have provided great assistance re any enquiry I have had. Plus I love the prompt payments! Our joint participants have had no complaints. They receive a 5 star rating by me because they genuinely want to help.
JacksonSpadePro
JacksonSpadePro
2023-11-10
Absolutely amazing, user friendly and helpful. Super efficient, can't recommend more 👌
Anne Lonsdale
Anne Lonsdale
2023-10-26
Fantastic people to deal with.
Lindy-Lou M
Lindy-Lou M
2023-10-10
Lotus Assist has been doing my NDIS Plan Management for over two years, and I am extremely happy with them. Holly and Nicole are so kind, helpful and knowledgeable; and will always take the time to explain things to me, and give me sound advice. They are highly professional and proficient at their jobs; but also friendly and caring. I can only highly recommend Lotus Assist!

Ready to make the most of your NDIS plan?

Sign up today, and one of our friendly team will get in touch to answer your questions, explain how it all works, and make sure you’re comfortable moving forward.

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