Find the right support for you

With dedicated support coordinators who prioritise your needs, goals, and preferences at every step.

What is a support coordinator?

Support coordinators are your go-to for assistance on your NDIS journey. With various skills and backgrounds in disability to suit a wide range of needs, our support coordinators have the knowledge and network to help you reach your NDIS goals. Working alongside you to ensure you get the most out of your NDIS plan.

Who we are

Lotus Assist is an independent service providing personalised service and impartial advice that focuses solely on your needs. As a registered NIDS provider of support coordination, we service areas in and surrounding:

• Central Coast
• Lake Macquarie
• Newcastle
• Lower and Upper Hunter Valley
• Port Stephens
• Mid North Coast
• Gold Coast
• Brisbane

Everything you need for support to help you thrive

You can expect the following from all LotUs Assist support coordinators.

Clear explanations of your NDIS plan and support categories.

Help to monitor and track your plan budget so you get the most out of them.

Establishing Service Agreements and Service Bookings with your chosen providers.

Support to set your individual goals against your NDIS plan, and monitoring progress to ensure you stay on track.

Assistance in setting up and navigating your MyGov account and NDIS Participant Portal.

Preparation for your yearly plan review to put you in the best position to achieve your future goals.

How we support you.

We listen.

We take the time to understand your situation and goals to ensure your support services meet your needs.

We connect.

We connect you to informal, mainstream, and community supports across employment, government departments, social support, and advocacy.

We guide.

You have choice and control at every step, we’re here to coordinate support and help you build confidence and expand your support network.

We empower.

Love sport, art, music, exercise, volunteering, knitting, fishing, or photography? You name it, we’ll help you find services that support you in your passions.

How it works.

Get it sorted in just three simple steps.

Step 1

Our Support Coordinators take time to understand your needs and identify your goals so you get the best support plan for you. Your situation is unique, which means your support plan should be too.

Step 2

We contact a range of appropriate service providers to find out their availability, discuss your options and arrange a meeting so you can get to know them before choosing the right one for you. This allows you to have control of your support, and organise agreements, services and prices that make the most of your budget.

Step 3

You receive ongoing support throughout your NDIS plan to ensure that everything is running smoothly. When your plan is up for review, we can help with that too. We’ll coordinate reports from your support providers, including therapists, so the NDIS has the evidence required to provide reasonable and necessary funding for your next plan.

Support Coordination Team

Testimonials

Ready to get the support you need to thrive?

Get in touch today, and one of our friendly team will get in touch to answer your questions, explain how it all works, and make sure you’re comfortable before moving forward.

Start your journey

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