It all starts with yoU!
Why use LotUs Assist?
Simply because plan management is our business.
As your Plan Manager, we are here to take the stress out of managing the financial side of your NDIS plan and budget. We can negotiate pricing to pay less than the NDIS Price Guide and Support Catalogue, make value for money decisions in line with your plan, process and claim invoices from your services providers, pay bills on your behalf and view your plan on the myplace portal to keep track of your budget.
We will provide you with monthly expenditure reports so you can stay up to date with what has been paid, and what funds you have left in your NDIS plan.
We are a NDIS registered provider of Plan Management across Australia. Whether you are looking for a plan manager in Sydney, Newcastle, Adelaide, Brisbane or anywhere in between - we have a dedicated team that can support you wherever you live. You will get a personalised service and regular contact to ensure you are getting the most out of our plan management service. There is no cost to you when you have ‘plan management’ or ‘Improved life choices’ included in your plan!
Your NDIS Management options include the following:
Plan Management
The NDIA will provide funding in your plan to pay for a Plan Manager who pays your providers for you, helps you keep track of funds and takes care of your financial reporting. You will have the choice and flexibility of providers. Plan management fees do not come out of your support budget. They are calculated in addition to your care needs and paid for separately by the NDIS, so there is no extra cost to you.
Self-Managed Plans
The NDIS will pay you directly for the support you claim . Being self-managed, you also have choice and flexibility of providers.
Agency-Managed Plans
When the NDIA manages your plan, you have to choose registered NDIS providers, limiting your choices. The NDIA pays your providers on your behalf.
A combination of the three options.
- Plan Management
- Self-Managed Plans
- Agency-Managed Plans
You choose what option is BEST for YOU!
| Receive | Plan Managed | Self Managed | Agency Managed |
|---|---|---|---|
| Access to NDIS registered providers |  |
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| Access to unregistered providers | |
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| No out-of-pocket costs to you | |
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| Clear view of spending and balance | |
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| Freedom from complex paperwork and bills | |
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| Power to approve ALL payments to providers | |
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| Payments made on your behalf | |
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| Billing issues resolved for you | |
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What others are saying
“Before I started talking to Helen I was in a very dark place, I had no motivation to do anything, I was constantly putting myself down and doubting myself in every way possible. Helen has helped me in so many ways.
Assisted in making my doctors appointments, helping me with my strategies when I started to feel down again and making sure I was on track with my mental health care plan while still being there for me every step of the way. She has been an incredible support to get me to better myself and be in a much happier place.
I do not know where I would be today if it wasn’t for Helen’s constant help and support over the last year! I am so grateful to have had Helen by my side and I could not be more thankful for everything she has done for me.”
Ally Letheby
Everyone loves some good feedback and it’s your turn - LotUs is always the most efficient in processing payments for our participants. Well done 😊
Care Alliance
Thank you to you and your company for such prompt payment with invoices its muchly appreciated and I look forward to working with you guys moving forward.
Clinton Graham
I’m sending you this email to highly commend your staff member, Jayne Cumberland.
I’ve worked with Jayne with a participant at Coomba Park. Jayne is hands on, very passionate about trying to achieve good outcomes for participants. Jayne talks to participants in a very non judgmental, supportive manner and participants feel at ease very quick. She is generally very interested in their welfare.
Jayne is also very supportive to support staff too. I know first hand.
She's a great asset to your company.
Fiona Stewart
I just want to praise Jayne for how extremely hard she has worked and for everything she and Lotus Assist have done to get all my supports in place. After previous experiences with Support Coordinators nothing has compared to the support and work Jayne has done for me, and I absolutely love her to pieces. I just cannot believe how lucky I am.
Jeni Ryan
“I am a Social Worker and started working with Helen In 2017. She was my Team Leader and I was employed as a Support Facilitator. Helen taught me all about the National Disability Scheme (NDIS) and the role of Support Coordination. Helen was an excellent supervisor who showed great compassion for people with any type of needs for their wellbeing. I am privileged to have worked with her.”
Krinent Singh
Having worked with Nicole for many years I cannot recommend her highly enough. She continually strives to provide impeccable customer service. She prides herself on supporting the community and delivers prompt and professional solutions to anything she is faced with. Her attention to detail and productivity is second to none. Nicole goes out of her way to make things as easy and stress free as possible for others. Her empathetic outlook sees her providing a service that is professional, simple and fast, time and time again. There is no one I would trust more.
Nikki Cassar
“Helen is the benchmark that all Support Coordinators should aspire to. Over the many years I have known her, Helen has continually demonstrated an outstanding and unwavering empathy, respect and dedication to her clients and those most vulnerable within the community, through her work and in her capacity as a volunteer.
Her extensive experience and contribution within the industry spanning pre-NDIS, NDIS start-up, NDIS test site through to the present day cement Helen as a leading industry expert.
Helen’s experience coupled with her vast network of allied health professionals and not for profit organisations guarantees Helen is best placed to share YOUR journey with YOUR best interests at heart.”