03 August 2020
BEING Supported - the mental health peer support line 1800 151 151
BEING Supported, the Mental Health Peer Support Line is now taking calls!
BEING Supported is a new service, non-crisis peer support service staffed by trained Peer Support Specialists, all of whom have had their own personal experiences of mental health issues, system access, and trauma histories.
Peer Support Specialists will provide emotional support in a safe and confidential environment, listen in a non-judgmental manner, and provide problem solving solutions or just be an ear to listen to. Peer Support Specialists are trained to provide information and referral pathways where required.
If you need someone to talk to during these challenging times, they are open and here for you on 1800 151 151 from 10am - 4pm, Monday to Friday.
If you, or a family member are experiencing distress please contact one of the 24-hour crisis support lines:
- Lifeline: 13 11 14
- Suicide Call Back Service: 1300 659 467
- Mental Health Line: 1800 011 511
- Kids Help Line: 1800 55 1800
- Mensline Australia: 1300 789 978
- Domestic Violence Line: 1800 656 463
- NSW Rape Crisis Centre: 1800 424 017
For further resources:
For Resources - Get Support
What others are saying
“Before I started talking to Helen I was in a very dark place, I had no motivation to do anything, I was constantly putting myself down and doubting myself in every way possible. Helen has helped me in so many ways.
Assisted in making my doctors appointments, helping me with my strategies when I started to feel down again and making sure I was on track with my mental health care plan while still being there for me every step of the way. She has been an incredible support to get me to better myself and be in a much happier place.
I do not know where I would be today if it wasn’t for Helen’s constant help and support over the last year! I am so grateful to have had Helen by my side and I could not be more thankful for everything she has done for me.”
Thank you to you and your company for such prompt payment with invoices its muchly appreciated and I look forward to working with you guys moving forward.
I’m sending you this email to highly commend your staff member, Jayne Cumberland.
I’ve worked with Jayne with a participant at Coomba Park. Jayne is hands on, very passionate about trying to achieve good outcomes for participants. Jayne talks to participants in a very non judgmental, supportive manner and participants feel at ease very quick. She is generally very interested in their welfare.
Jayne is also very supportive to support staff too. I know first hand.
She's a great asset to your company.
I just want to praise Jayne for how extremely hard she has worked and for everything she and Lotus Assist have done to get all my supports in place. After previous experiences with Support Coordinators nothing has compared to the support and work Jayne has done for me, and I absolutely love her to pieces. I just cannot believe how lucky I am.
“I am a Social Worker and started working with Helen In 2017. She was my Team Leader and I was employed as a Support Facilitator. Helen taught me all about the National Disability Scheme (NDIS) and the role of Support Coordination. Helen was an excellent supervisor who showed great compassion for people with any type of needs for their wellbeing. I am privileged to have worked with her.”
Having worked with Nicole for many years I cannot recommend her highly enough. She continually strives to provide impeccable customer service. She prides herself on supporting the community and delivers prompt and professional solutions to anything she is faced with. Her attention to detail and productivity is second to none. Nicole goes out of her way to make things as easy and stress free as possible for others. Her empathetic outlook sees her providing a service that is professional, simple and fast, time and time again. There is no one I would trust more.
“Helen is the benchmark that all Support Coordinators should aspire to. Over the many years I have known her, Helen has continually demonstrated an outstanding and unwavering empathy, respect and dedication to her clients and those most vulnerable within the community, through her work and in her capacity as a volunteer.
Her extensive experience and contribution within the industry spanning pre-NDIS, NDIS start-up, NDIS test site through to the present day cement Helen as a leading industry expert.
Helen’s experience coupled with her vast network of allied health professionals and not for profit organisations guarantees Helen is best placed to share YOUR journey with YOUR best interests at heart.”